NeueHaus Terms and Conditions

Welcome to NeueHaus, an online platform dedicated to professional networking within the creative industry. We connect members, including freelancers and professionals, with clients to foster collaboration, innovation, and growth. By accessing or using NeueHaus, you agree to abide by these Terms of Service (Terms) and our Privacy Policy. Your privacy is paramount to us, and this Privacy Policy outlines how we collect, use, and protect your information.

1. Data Collection

When you join NeueHaus, we collect the personal details you share during the application process, like your name, email, and profession. We also gather payment information for membership fees and any transactions on the platform, as well as content you post, such as job listings or other contributions.

2. Use of Data

We use the information we collect to enhance your NeueHaus experience. This includes improving our services, processing payments, and communicating with you about updates or opportunities that may interest you.

If you agree, NeueHaus will share your data with our partner companies so that they may offer you access to their products and services.

• Alphabet (Google)
• Mailchimp Marketing Cloud

3. Data Sharing

Your data is treated with respect and confidentiality. However, there are times we may share your information with our partners, such as Mailchimp and Alphabet (Google), to provide better services or comply with legal obligations. We promise these partnerships are chosen with your privacy in mind.

4. Data Protection

Your data’s safety is our top priority. We store your information securely in our service cloud provider and commit to retaining your personal data for two years. After this period, we will responsibly delete your data, ensuring your privacy is maintained.

5. User Rights

Under GDPR, you have several rights concerning your personal data:

• The Right to Access: You can request copies of your personal data from NeueHaus. We may charge a nominal fee for this service.
• The Right to Rectification: If you believe any information we have is inaccurate, you have the right to ask for corrections.
• The Right to Erasure: You can request the deletion of your personal data under certain conditions.
• The Right to Restrict Processing: You have the option to request that we limit the processing of your personal data.
• The Right to Object: You can object to our processing of your personal data.
• The Right to Data Portability: You can request the transfer of your data to another organization or directly to you under certain conditions.

If you wish to exercise any of these rights, please reach out to us at [email protected].

6. Cookies and Tracking

NeueHaus uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. This helps us tailor our services and content to better suit your needs.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We’ll always protect your data with the utmost care, no matter where it is processed.

8. Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal obligations. We’ll notify you of any significant changes and post the updated policy on our platform.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via [email protected].